Alice is a woman with a mission. However, unlike the many fanatics in the division, hers is not simply to destruction of the supernatural creatures which prey on humanity. Not that she doesn't pull her weight when this needs to be done, but hers is a different approach. She wants to understand what they are. In this way, she hopes to help come to a more permanent solution than the destruction of individual vampires.
Some in the division attribute this approach to idealism and say that she'll grow out of it once she's been fighting the good fight longer, but they aren't generally aware of her background. Alice may be young, but she's been fighting these creatures for years and has lost as much, if not more, to them than any of her fellow agents. A very bright young woman, she saw acceptance into college as a pre-med student two years early. Like many freshmen, she met a lot of new people and made some poor judgement calls. Unlike most freshmen, her mistake was a vampire and it resulted in disaster.
Ian was just the sort of charming, nihilistic idealist that academically minded young women fall for at college, but Ian hung out with a really bad crowd and one evening he showed up at her dorm room covered in dirty with blood crusted on his neck. Over the next few weeks, her attempts to help him resulted in the death of her roommate, a friend from her childhood, and the loss of her family's home and all of their belongings. When it was all over, she cut herself off from the ashes of her past in order to save those who were left and made a new life in a new town. She was successful in leaving behind everything, but one group was able to trace her and that was SAD.
She was recruited out of her new college, where she enrolled majoring in biochemistry and taught herself many of the skills needed to be a crack researcher and investigator. They helped her make the requirements of the FBI and get her through the program, though most of their aid was financial, she was perfectly able to meet the intellectual and physical requirements on her own. Since then, she's been a model agent. Cool, rational, and dedicated to completing any assignment given to her.
Her new post in New Orleans is just another job for her, but she is concerned about the approach of her new partner as well as his mental health. That aside, she's intrigued by the case of Baptiste Garcia. All indications are that he is not like the other vampires she's dealt with. He seems more refined and more rational and she's hoping to learn more about them and their agendas by tracking his behavior. Currently, she's working with forensic accountants to track his money and what it is being used for. This may very well lead to her noticing the economic struggle going on and allow her to trace it back to other kindred.
Alice is a very reserved and intense woman, and her manner makes her very intimidating. However, she isn't emotionless or fanatical. Far from it, she is wracked with doubts and is deeply lonely, but she is very good at remaining functional despite these problems and isn't prone to allow them to grow into something pathological. Her ability to keep things in perspective has been noticed by her superiors and has led to increasing responsibility and delicate assignments. In return, she's provided with whatever she needs for her scientific pursuits and is given leeway in how she fulfills her duties.
Alice has cut her off entirely from the rest of her life and the division is all that's left to her. With being moved from city to city, she is left with only a few friends in it and a couple of close associates she's gathered along the way and can afford to stay in contact with. She's quite close to a few of them and is actually very loyal to the division as a whole, considering it something of a family.
As mentioned before, she's worried about her partner and not just as a matter of self-interest, though that does play a part (that he's been involved in two operations in which most of the team's been killed hasn't escaped her), she is also genuinely concerned for his mental health and would hate to see him crack completely. She's trying to quietly gain his trust so that she might be able to help, but his growing paranoia is a difficult obstacle.
Alice is unaware of her own psychic gift and how often it has aided her over the years.